Shipping policy

SHIPPING AND DELIVERY

Shipping Methods We Offer

Option 1. Standard Shipping (15-20 Working Days)
This is our default shipping method that includes the lowest shipping fee. If time allows, we recommend you select this shipping method to save on costs. Please note that the shipping fee depends on the weight of our products, and the shipping time cannot be guaranteed as many factors are beyond our control.

Option 2. Express Shipping (3-5 Working Days)
In case you are in a hurry, you can select this expedited shipping option. The shipping time can be guaranteed for about 3-5 days, but please note the shipping fee is higher. Consider your needs and select the best option at checkout.

Note: Once your order is shipped out, you will receive a tracking number via email from us. If you don't receive it by any chance, please contact us at: xpcqfshhqhh@outlook.com 

Track Your Order
After we send out your order, an automatic shipment email with the tracking number will be sent to the email address you used to place your order. This email includes the tracking URL of the shipping courier and tracking number, allowing you to see the latest updates on your parcel.

Please ensure you provide the correct email address so that you can receive the automatic shipment email from us. If you have not received the email within 3 days, you can send us an email to xpcqfshhqhh@outlook.com  asking for the shipment information.

QUESTIONS AND CONTACT INFORMATION

If you have any questions related to shipping or your delivery, please contact us:

Trade name: Misty Horizon Standard LTD
Phone number: +44 7654839720
Email: xpcqfshhqhh@outlook.com 
Physical address: 8 Argyll Road, LLANBEDR-Y-CENNIN LL32 2WR, United Kingdom